IT Application Support at Fristads
Workplace: Borås, Sweden
Expires: October 4, 2025
Fristads seeks an engaged IT Application Support professional to provide second and third-line support for e-commerce platforms, integration, and ERP systems. The role involves collaboration with internal users, external partners, and developers to ensure high-quality, efficient IT solutions that support business processes.
Main requirements:
- Experience working with e-commerce and integration platforms, EDI systems, and IT applications or relevant academic degree.
- Experience with ERP systems and understanding of business processes.
- Proficient in writing and understanding SQL code.
- Experience with monitoring systems.
- Fluent in Swedish and English, both spoken and written.
- Valid driving license (B).
Responsibilities:
- Provide support to users and external partners for e-commerce platforms, integration, and ERP applications.
- Implement and optimize electronic data interchange (EDI) to support business processes.
- Troubleshoot and monitor system performance to ensure high availability and efficiency.
- Document processes and provide user training.
Required hard skills:
- E-commerce platforms
- Integration platforms
- EDI systems
- ERP systems (preferably M3)
- SQL (writing and understanding code)
- System monitoring tools
Recommended hard skills:
- Experience with cloud solutions such as Microsoft Azure
- Experience specifically with ERP system M3
Soft skills:
- Analytical thinking
- Strong communication skills
- Problem solving
- Team player
- Result oriented
- Service minded
- Independent work capability
Coding languages:
- SQL
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Passion for work
- Simplicity and solution-focus
- Team collaboration
- Sustainability awareness