Program Manager - Aftermarket & Support
Workplace: Linköping, Sweden
Expires: September 21, 2025
UMS Skeldar develops unmanned helicopter systems to support maritime, military, and public safety operations. They offer a fast and dynamic work environment with a strong entrepreneurial spirit, providing a unique opportunity to make an impact in an innovative industry where quick decisions and high engagement are key to success. They are seeking a Program Manager focused on aftermarket and support to build and develop their aftermarket concept. With upcoming customer deliveries and new contracts, this role involves shaping strategies and processes to ensure a secure and reliable support experience for customers.
Main requirements:
  • Higher education (university or college)
  • Experience working with aftermarket business
  • Experience in leadership roles
  • Experience working with external customers
  • Proficiency in both Swedish and English, spoken and written
Responsibilities:
  • Develop and implement innovative aftermarket concepts
  • Develop aftermarket agreements in close collaboration with purchasing and marketing departments
  • Create processes and working methods to optimize customer support and service
Required hard skills:
  • Aftermarket business experience
  • Leadership experience
  • Customer support and service process development
  • Fluent in Swedish and English (spoken and written)
Recommended hard skills:
  • Experience from defense industry or armed forces
Soft skills:
  • Collaboration-oriented
  • Ability to work dynamically with varied tasks
  • Strong engagement and motivational skills
  • Ability to quickly learn new technologies and areas
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Entrepreneurial mindset
  • Cross-functional teamwork
  • High engagement and motivation