Tullverket's IT department in Luleå is seeking a dedicated and service-oriented IT technician for the support unit. The role involves providing user support, handling fault reports and troubleshooting for technical infrastructure, IT systems and client services such as computers, printers, and mobile phones. The work includes continuous monitoring of all IT systems and operational environments with alarm management, security log monitoring, internal and external operational information publishing, user guides preparation, and access administration. Shift work around the clock is required, including evenings, nights and weekends. The role demands teamwork, excellent communication in Swedish and English, and a strong interest in information security.