IT Service Technician Karlstad
Workplace: Karlstad, Sverige
Expires: September 5, 2025
Onitio is a Nordic IT group owned by the Norwegian investment company Aars, with approximately 1500 employees, of which 500 are in Sweden. We offer innovative IT solutions through three business areas: Technology Services, Workforce Services & Consulting, and Solutions, focusing on IT equipment, staffing solutions, and digital transformation. We operate from Malmö to Luleå, combining technical expertise with innovation and customer focus while promoting sustainability and diversity. The Service Technician role involves IT support and hardware service for customers, requiring flexibility and service awareness. The candidate should have genuine interest in IT and technology, good communication skills, willingness to provide first-class service, and preferably experience as a technician, proficiency in Swedish and English, and a driver's license B. Onitio offers secure employment, collective agreements, wellness benefits, competency development opportunities, and a supportive culture valuing customer satisfaction, reliability, and teamwork.
Main requirements:
  • Genuine interest in IT and technology
  • Good communication skills
  • Willingness to provide first-class service
  • Curious and fearless when facing challenges
  • Experience as a technician (preferred)
  • Proficient in Swedish and English
  • Holder of driver's license B
Responsibilities:
  • Provide IT support to customers
  • Perform hardware service for clients
  • Assist customers with various IT-related problems and tasks
  • Deliver first-class service with flexibility and service awareness
Required hard skills:
  • IT support skills
  • Hardware servicing
  • Swedish language proficiency
  • English language proficiency
  • Driving license B
Recommended hard skills:
  • Previous experience as a technician
Soft skills:
  • Communication skills
  • Service-mindedness
  • Curiosity
  • Fearlessness facing challenges
  • Team collaboration
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Valuing diversity and inclusion
  • Customer satisfaction orientation
  • Reliability
  • Collaborative and supportive work culture