System Administrator for the Welfare and Care Sector
Workplace: Sundbyberg, Sverige
Expires: August 17, 2025
The position involves maintaining and developing operational systems in the welfare and care sector, serving as a link between operations and technical/system support, and contributing to digitalization and system improvement projects.
Main requirements:
  • Degree in information systems, social work, or another relevant higher education as judged by employer
  • Experience working with operational systems, preferably in social services, as a system administrator or super-user
  • Ability to work independently planning, structuring, and prioritizing daily tasks
  • Strong communication, pedagogical skills, cooperation, needs analysis, problem-solving abilities
  • Planning and performing system updates, ensuring information security, complying with laws and guidelines
  • Understanding or quick acquisition of knowledge of processes in authority and service provision and importance of correct data registration for statistics
  • Responsible for system administration plans, continuity plans, system security, and other system documentation
  • Capability to drive improvement projects in system and digitalization areas
Responsibilities:
  • Maintain and develop operational systems in the sector
  • Conduct development projects within sector areas
  • Ensure optimal use of systems
  • Act as contact point for users, system owners, IT unit, and external system suppliers
  • Make system adjustments, propose improvements, and capture needs from operations
  • Be involved in implementing the Pulsen Combine operational system during 2025
  • Provide some second-line support assisting the support function and resolving incidents
  • Participate in various digitalization processes of the sector
Required hard skills:
  • Experience with operational systems in social services
  • System administration skills
  • Project and process management experience (merit)
  • Knowledge of Pulsen Combine system (merit)
  • System update and maintenance
  • Information security and compliance knowledge
  • Documentation and planning skills (system administration plans, continuity, security)
Recommended hard skills:
  • Project and process leadership
  • Experience with Combine operational system
Soft skills:
  • Independent planning and prioritization
  • Pedagogical and communication skills
  • Collaboration and teamwork
  • Needs analysis and problem-solving
  • Engagement in operational development
  • Holistic perspective on operational development needs
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Engagement in a socially responsible public sector organization
  • Adaptability to work in a welfare and care sector environment
  • Commitment to continuous organizational development