Salesforce Administrator – Digital Success Center Team
Workplace: Köping, Sweden
Expires: October 24, 2025
We are seeking a dedicated and detail-oriented Salesforce Administrator to join our Digital Success Center team in Köping or Amsterdam. The role involves ensuring smooth operation and administration of the Salesforce platform and other integrated systems such as Jira, PandaDoc, and Adyen, combining technical expertise, user support, and system management.
Main requirements:
  • Proven experience as a Salesforce Administrator
  • Fluency in English, both written and spoken
  • Authorized to work in Europe without employer sponsorship
  • Extensive experience working in Mac environment and on Mac devices
  • Minimum 1 year experience in a similar position
  • Strong knowledge of Jira, PandaDoc, and Adyen systems
  • Excellent problem-solving skills and attention to detail
  • Ability to manage multiple tasks and priorities effectively
  • Strong communication and interpersonal skills
  • Salesforce Administrator certification
  • Experience with system integration and data migration
  • Familiarity with other CRM and support tools
  • Hybrid work arrangement with minimum 3 days on-site
Responsibilities:
  • Conduct regular QA tests to ensure integrity and performance of Salesforce solutions
  • Validate new solutions and updates to meet business requirements
  • Manage user accounts, permissions, and access controls within Salesforce
  • Provide support for user onboarding and training
  • Assist in onboarding of new users to Salesforce and integrated systems
  • Handle and resolve support cases related to Salesforce and other systems
  • Manage support cases from review to escalation as needed
  • Administer and maintain Jira system including user management, workflow configuration, and issue tracking
  • Create and maintain documentation for system processes, user guides, and troubleshooting
  • Maintain strong understanding of Salesforce, Jira, PandaDoc, and Adyen systems and stay updated with latest features and best practices
Required hard skills:
  • Salesforce Administration
  • Quality Assurance Testing
  • User Account and Access Management
  • Support Case Management
  • Jira System Administration
  • Documentation Skills
  • System Integration
  • Data Migration
  • Mac OS experience
Recommended hard skills:
  • Knowledge of PandaDoc and Adyen platforms
  • Other CRM and support tools
Soft skills:
  • Problem-solving skills
  • Attention to detail
  • Multitasking and prioritization
  • Communication skills
  • Interpersonal skills
Operating systems:
  • Mac OS
Natural languages:
  • English (Proficient)
Cultural skills:
  • Ability to work in an international environment
  • Adaptability to hybrid work culture
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