Platform Engineer - Office systems and tools
Workplace: Stockholm, Sweden
Expires: August 1, 2025
As a Platform Engineer at Rebtel, you will ensure our team has the tools, support, and infrastructure needed to work efficiently and securely. Working in an innovative, diverse, and tech-driven environment, you'll provide IT support, maintain IT infrastructure and security, and optimize processes with automation. Join us to help break down communication barriers and connect people worldwide.
Main requirements:
- 3+ years of experience in IT support, system administration, or IT operations
- Strong troubleshooting skills in macOS, Windows, and Linux environments
- Experience managing cloud-based IT environments (Google Workspace, Microsoft 365, or similar)
- Good understanding of networking fundamentals (Wi-Fi, VPN, TCP/IP, DNS, DHCP)
- Hands-on experience with IT security best practices and endpoint management tools
- High English proficiency
Responsibilities:
- Act as the primary point of contact for IT support across offices, assisting onsite and remote employees
- Manage employee onboarding and offboarding including account setup, device provisioning, and access management
- Troubleshoot hardware, software, and connectivity issues for macOS, Windows, and Linux users
- Ensure operation of conference rooms, video conferencing, and office IT infrastructure
- Maintain and support corporate applications like Google Workspace, Slack, Atlassian, and other SaaS tools
- Monitor and maintain office IT infrastructure including Wi-Fi, VPNs, network security, and firewalls
- Implement and enforce IT security policies such as device encryption, access control, and endpoint security
- Assist with software deployments, system updates, and IT automation projects
- Maintain identity and access management using tools like Google Workspace, Okta, or Azure AD
- Identify opportunities to automate repetitive IT tasks using scripting (Bash, PowerShell, Python)
- Maintain and improve IT documentation including troubleshooting guides and policies
- Collaborate with DevOps and Engineering teams to enhance internal IT infrastructure
Required hard skills:
- IT support and system administration skills
- Troubleshooting on macOS, Windows, Linux systems
- Managing cloud-based IT environments (Google Workspace, Microsoft 365, etc.)
- Networking fundamentals knowledge (Wi-Fi, VPN, TCP/IP, DNS, DHCP)
- IT security best practices and endpoint management
Recommended hard skills:
- Experience with MDM solutions (Jamf, Intune, or similar)
- Automation and scripting (PowerShell, Bash, Python)
- Experience working in fast-growing tech companies or startups
Soft skills:
- Proactive and hands-on approach
- Strong collaboration skills
- Problem-solving ability
- Adaptability in a fast-paced environment
Coding languages:
- Bash
- PowerShell
- Python
Operating systems:
- macOS
- Windows
- Linux
Natural languages:
- English (Advanced)
Cultural skills:
- Working effectively in a diverse and international team environment
- Embracing entrepreneurial and innovative culture