Functional Solution Architect within Dynamics 365 & Retail
Workplace: Stockholm, Sweden
Expires: October 25, 2025
We are looking for a Functional Solution Architect (FSA) with deep retail experience and consulting skills to drive digital transformation for our clients using Dynamics 365 Finance & Supply Chain Management. You will act as an advisor on business processes, system solutions, and sales strategies, bridging client needs and technical solutions, working collaboratively in international projects.
Main requirements:
- Experience within retail, preferably in purchasing, logistics, IT product ownership or process leadership.
- Practical experience with POS systems and e-commerce platforms integrated with ERP systems.
- Ability to translate business needs into solution designs and detailed requirements.
- Experience leading or participating in implementations, preferably with Dynamics 365 Finance & Supply Chain Management.
- Experience working closely with business operations for process development and system implementation.
- Deep understanding of how omni-channel sales affects systems and processes.
Responsibilities:
- Work closely with customers, especially purchasing and logistics stakeholders, acting as a business process and system solution advisor.
- Develop solution proposals, design and document processes and workflows.
- Ensure solutions deliver real business value.
- Design solutions, document them, and provide advice on business processes.
- Serve as the bridge between client business and technical teams.
- Collaborate closely with solution architects, developers, project managers, and business leaders.
- Actively participate in presales and early requirement elicitation phases.
Required hard skills:
- Strong knowledge of Dynamics 365 Finance & Supply Chain Management (F&SCM).
- Experience with retail business processes including purchasing, logistics, and sales.
- Experience with POS and e-commerce platform integrations.
- Solution design and documentation skills.
- Experience in implementation projects.
Recommended hard skills:
- Experience with Dynamics 365 Commerce or Dynamics 365 POS systems.
- Experience in international rollouts and large transformation projects.
- Experience as a superuser or project manager in ERP implementations.
Soft skills:
- Strong advisory and communication skills.
- Ability to understand and translate complex customer needs.
- Collaborative and team-oriented mindset.
- Ability to balance strategic and operational tasks.
- Proactive and customer-focused approach.
Frameworks:
- Dynamics 365 Finance & Supply Chain Management
- Dynamics 365 Commerce
Natural languages:
- Swedish (Proficient)
- English (Working knowledge)
Cultural skills:
- Understanding of retail industry culture and business drivers
- Global and cross-functional teamwork skills
- Ability to work in international projects and multicultural environments
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