As an IT Support Technician Operation at Fagerhult, the role involves responsibility and authority together with production to manage and develop production-related IT systems. You collaborate with suppliers to set development plans, manage systems, and support system owners in their daily tasks. You participate in projects and management meetings with production and gain deep understanding of the business from inside to the customer. You work daily with IT Support, engaging in hardware setup, troubleshooting production-related systems, and ongoing communication with suppliers. Responsibilities also include inventorying current versions of applications you own, ensuring correct licensing, maintaining good documentation, and a high level of security and functionality. You will be involved in IT Support one day per workweek, with flexibility to cover staff during high workload in consultation with your immediate manager. The role and company offer opportunities for professional and personal development. You should be curious, development-oriented, and motivated by first-class delivery, seeing opportunities for improvements and efficiencies through communication with colleagues. The team aims to deliver high knowledge, service, and drive.