Development-Oriented System Administrator for the Social Services Administration Staff
Workplace: Vallentuna, Sverige
Expires: June 1, 2025
Join Vallentuna Municipality to support the future of social services through innovative digital solutions and system administration. Play a key role in managing and developing the Treserva system to help improve social services delivery in a dynamic and collaborative environment.
Main requirements:
- Relevant university degree or equivalent experience (e.g., social work, political science, computer science)
- Several years of experience in social services operations and working with digital systems in the social services domain
- Good knowledge of legislation governing social services such as Social Services Act, Administrative Act, LVU/LVM/LSS, and HSL legislation
- Experience as user, super-user, or system administrator in social service operational systems like Treserva, Combine, LifeCare, or Paraplyt
- Strong collaboration skills working with internal staff and external suppliers
- Ability to plan, coordinate, and implement system upgrades and development projects
- Support and train super users within the organization
- Engage actively in digitalization and development projects aligned with strategic plans
Responsibilities:
- Co-responsible for system management of the Treserva business system
- Configuration, upgrades, and development of the system
- User support, including super-user training and support
- Gather and analyze statistics and reports
- Coordinate and lead development projects involving colleagues within and outside the administration as well as external vendors
- Work closely with system administrators, digital strategists, operations strategists, employees, central IT department, and external suppliers
- Participate in and lead digitalization initiatives and development projects according to business needs and strategic planning
- Potentially manage other systems and perform additional duties within the staff
Required hard skills:
- System administration and configuration skills
- Experience with social services operational IT systems like Treserva
- Knowledge of social services and healthcare legislation
- Experience with project coordination and development initiatives
- Competence in user support and training
Recommended hard skills:
- Experience in business development
- Project management skills
- Experience with analysis and decision support systems
- Process mapping experience
Soft skills:
- Result-oriented with reliability and responsibility for planning and follow-up
- Relationship-building through collaboration, rule adherence, and information sharing
- Proactive in developing, improving, seeking solutions, and learning
- Service-minded with loyalty inward and outward and awareness of societal context
- Alignment with organizational shared values in demeanor and interaction
Natural languages:
- Swedish (Proficient)
- English (Working knowledge)
Cultural skills:
- Appreciation and commitment to gender balance and cultural diversity
- Ability to work with trust-based governance and leadership
- Adaptability to an innovative and agile work culture
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