Connected Services Product Coordinator
Workplace: Stockholm, Sverige
Expires: August 21, 2025
Coordinate and drive the development of connected marine services platform at Alfa Laval, focusing on innovation and customer-centric digital solutions to enhance maritime efficiency and compliance.
Main requirements:
- Bachelor's degree in engineering
- Knowledge and experience in IoT principles including cloud development (Azure), databases, algorithm development, IT security, and communication technologies
- Experience with Agile methodologies preferred
- Proficient communication skills in English
Responsibilities:
- Drive continuous development of connected marine services platform to meet customer needs
- Navigate complexity of developing new features, onboarding new applications, scaling the platform while addressing current and future customer demands
- Identify and analyze customer requirements to improve platform offerings
- Collaborate with cross-functional teams to integrate new services and products
- Monitor market trends and competitor activities to keep platform competitive
- Develop and implement strategies to increase customer engagement and satisfaction
- Provide training and support to internal teams and customers on new features and services
- Support daily team activities including customer interactions, training, documentation creation, and marketing material development
Required hard skills:
- Engineering education
- IoT principles and technologies
- Cloud development (preferably Azure)
- Database management
- Algorithm development
- IT security
- Communication technologies
Recommended hard skills:
- Agile methodologies
Soft skills:
- Good communication skills
- Customer focus mindset
- Ability to challenge status quo
- Open and agile mindset
- Capability to drive change in a complex organization
- Transparency in communication
- Drive to achieve targets and complete activities
Natural languages:
- English (Proficient)
Cultural skills:
- Interest in digitalization and innovation
- Focus on customer benefit
- Change management
- Transparency and effective communication in diverse stakeholder environment
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