2nd Line IT Support Technician at Centric Professionals AB
Workplace: Stockholm, Sverige
Expires: September 3, 2025
Centric Professionals AB is seeking skilled IT consultants primarily for 2nd line support within IT infrastructure for various clients in Stockholm. The role offers stable employment, valuable work experience, and opportunities for career growth with continuous development and certifications.
Main requirements:
- Minimum three years of experience in IT support
- Competence in Active Directory and setting up Group Policy Objects (GPOs)
- Knowledge of Microsoft 365, Microsoft Exchange, and Azure Portal
- Experience with one or more incident management systems
- Fluency in Swedish and English, both spoken and written
Responsibilities:
- Provide 2nd line support handling a variety of IT tasks from resolving complex IT issues to incident management
- Act as a key player ensuring smooth IT operations within client organizations
- Adapt responsibilities based on specific client assignments, ensuring challenging and developmental tasks
Required hard skills:
- Active Directory management
- Group Policy Objects (GPO) configuration
- Microsoft 365
- Microsoft Exchange
- Azure Portal
- Incident management systems
Recommended hard skills:
- Higher education in IT
- Driver's license
Soft skills:
- Problem-solving skills
- Service mindedness
- Team player
- Good social skills
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Collaboration
- Continuous learning and development
- Adaptability to various client environments
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