IT Technician with Expertise in Operations and Networks
Workplace: Partille, Sweden
Expires: June 30, 2025
Work as an IT technician within the public sector, handling daily IT operations, network environment maintenance, user support, and ensuring IT security. This role offers a chance to take responsibility and grow your IT skills in a supportive environment.
Main requirements:
- Secondary education or equivalent plus 4 years of relevant work experience, OR higher education in IT (e.g., computer engineering) or equivalent plus at least 2 years of relevant work experience.
- Very good knowledge of computers, peripherals, operating systems, networks, communication, and information security.
- Basic knowledge of MS Office or equivalent.
- Knowledge of issue tracking systems (e.g., Easit GO or ServiceNow).
- Fluent communication skills in Swedish and English, both spoken and written.
Responsibilities:
- Ensure daily IT operations function properly.
- Troubleshoot and assess faults to determine best resolutions.
- Work as a local IT technician managing and developing the organization’s local network environment and intra-building computer communication.
- Provide user support and assistance.
- Manage data communication, operations, and data security in larger network environments, sometimes global.
- Test new products and inform users about updates.
- Install and configure computers handling network communication such as routers, servers, and workstations.
- Enhance IT operations security, e.g., installing firewalls.
- Install software and tailor it to the network.
- Technically manage IT equipment in conference rooms, e.g., video meeting systems.
- Handle backups.
- Administer standard systems such as email and calendar.
- Administer backup, storage, and application servers.
Required hard skills:
- Computer hardware and peripherals expertise.
- Operating systems management.
- Network and communication knowledge.
- Information security understanding.
- MS Office proficiency or equivalent.
- Experience with issue tracking systems like Easit GO or ServiceNow.
Soft skills:
- Responsibility
- Communication skills in Swedish and English
- Problem-solving skills
- Ability to work independently and in a team
- Supportive and proactive attitude
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Ability to work in public sector environment
- Commitment to societal benefit through technology