IT Support Technician
Workplace: Lysekil, Sweden
Expires: September 14, 2025
Provide IT support to users during refinery shutdown periods, focusing on Windows 10/11, Microsoft 365, and hardware support including PCs, printers, and telephony. Participate and lead coordination activities related to IT in the refinery shutdown area, ensuring smooth IT operations as part of a three-person team.
Main requirements:
  • Experience as an IT technician supporting users in Windows/Active Directory environments
  • Ability to assist users with IT issues related to the refinery shutdown
  • Proficiency in user support for Windows 10/11 and Microsoft 365
  • Good English language skills
  • Basic networking knowledge including TCP/IP
  • Possession of a B driving license
Responsibilities:
  • Support users working during the refinery shutdown with IT-related issues
  • Handle Windows 10/11, Microsoft 365, PC installations, and support for PCs, printers, and telephony
  • Perform general tasks such as receiving vendors and relocating IT equipment on site
  • Coordinate IT activities within the shutdown coordination area according to approved procedures
  • Lead and convene coordination and related meetings
  • Develop routines related to the IT coordination area
  • Participate in investigations of deviations related to IT when necessary
  • Participate in post-shutdown evaluations and identify improvement areas
Required hard skills:
  • Windows 10/11 user support
  • Microsoft 365 proficiency
  • Active Directory experience
  • Basic networking (TCP/IP)
  • PC installation and hardware support
  • English language communication
Soft skills:
  • Service minded
  • Detail-oriented
  • Willingness to take initiative and hands-on approach
Operating systems:
  • Windows 10
  • Windows 11
Natural languages:
  • English (Proficient)
Cultural skills:
  • Team collaboration during high-pressure operational periods
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