IT Support Consultant
Workplace: Stockholm, Sweden
Expires: November 6, 2025
The role involves working with customers to meet their IT support and operations needs. The position includes IT support tasks, participation in projects, and providing technical advice, within a supportive and growth-oriented work environment. The candidate should have strong business acumen, relationship-building skills, and a passion for delivering excellent customer service with a focus on long-term solutions.
Main requirements:
  • Relevant education for the position
  • Administrative knowledge of AD, MS365, Incident management process, Documentation/follow-up
  • Minimum 2 years relevant experience as a servicedesk employee
  • Good foundational knowledge of servers, networks, clients, security, and cloud solutions
  • Self-driven
  • Ability to find suitable solutions
  • Good analytical skills and quality awareness
Responsibilities:
  • Handle IT support for customers
  • Participate in projects
  • Provide technical advice to customers
Required hard skills:
  • Active Directory administration
  • MS365 administration
  • Incident management processes
  • Documentation and follow-up skills
  • Server knowledge
  • Network knowledge
  • Client system knowledge
  • Security knowledge
  • Cloud solutions knowledge
Soft skills:
  • Positive attitude
  • Goal-oriented
  • Prestige-less
  • Engaged team player
  • High responsibility and accuracy
  • Professional appearance
  • Proactive
  • Self-motivated work style
  • Passion for service
  • Customer-focused
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Focus on quality, development, and long-term relationships
  • Good communication and constructive dialogue environment
Apply for this job
Source
Apply

You might also like: