Application Technician/DevOps
Workplace: Göteborg, Sweden
Expires: June 15, 2025
Join the future of digital healthcare - make a difference with Nexer! Nexer has, after winning a procurement with Inera, been assigned to develop and streamline the socially beneficial digital service 1177.se. We are now looking for you who want to be part of this journey and every day want to feel that you make a difference and contribute to an important societal function in the work you do.
Main requirements:
- At least 10 years of experience in technical support/management
- Strong problem-solving and troubleshooting skills (often using logs)
- Experience working with ServiceNow and ITIL
- Genuine interest in IT and technology in general
- Good collaboration and communication skills
- Fluent in Swedish and English, both spoken and written
- Willingness to work regular office hours (8-17) with on-call duties evenings and weekends (Service hours 07:00-22:00)
- Driven, engaged, and curious attitude
Responsibilities:
- Take main responsibility for the management and support team and contribute to long-term and stable solutions for healthcare customers
- Handle support tickets and troubleshooting to ensure stability and continuity
- Build close customer relationships and contribute ideas supporting Inera's long-term goals
Required hard skills:
- Microsoft SQL
- Experience with DevOps practices
- Experience with Kubernetes
- Experience with Docker
- Experience with ServiceNow and ITIL frameworks
Recommended hard skills:
- Programming background (e.g., Java, .NET)
- Experience with DB2
- Experience with ElasticSearch, Kibana, Grafana
Soft skills:
- Problem-solving skills
- Collaboration skills
- Communication skills
- Driven and engaged mindset
- Curious and proactive
Coding languages:
- Java
- .NET
Frameworks:
- ServiceNow
- ITIL
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Ability to contribute to societal beneficial projects
- Focus on long-term stable solutions
- Customer relationship building
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