Work with business development of the Government Offices' core processes
Workplace: Stockholm, Sverige
Expires: August 17, 2025
The office for the development of core processes at the Government Offices is seeking to shape the digital working methods of the Government Offices. The role involves business-driven development, process development, requirements analysis, and collaboration across multiple stakeholders to drive a cohesive digital approach in governmental administration.
Main requirements:
  • Academic degree in a relevant field or equivalent knowledge.
  • Experience in development of business processes.
  • Experience in documenting and translating business needs into applicable solutions.
  • Experience working as a business developer, requirements analyst, UX designer or product owner in projects or teams related to business development.
  • Experience with BPM or process tools, e.g., Pega Infinity is advantageous.
  • Experience in developing working methods via changes in routines, guidelines, and instructions is favorable.
  • Experience with IT tools for requirements management and visualization like Figma, Microsoft Visio, Azure DevOps is beneficial.
  • Experience working in public administration or politically governed organizations is meritorious.
  • Good knowledge of business development through digitalization.
  • Strong skills in requirements management, business and process development, change management, and user experience.
Responsibilities:
  • Drive and coordinate development of core business work methods.
  • Develop and continuously improve digital workflows for governmental matters.
  • Design digital tools, modify routines, guidelines, and templates.
  • Represent core business needs and act as a sounding board for decision-making.
  • Translate and document business requirements into concrete solutions.
  • Facilitate dialogues about business development of core processes.
  • Develop user stories, process maps, and flowcharts.
  • Prepare materials for revision of routines and guidelines.
  • Support communication and training activities related to changes.
  • Coordinate and communicate solution implications to stakeholders.
  • Work closely with the head of the office and other colleagues.
  • Adapt tasks and focus areas over time as needed.
Required hard skills:
  • Academic qualifications in relevant areas or equivalent.
  • Experience in business process development and documentation.
  • Requirements analysis and business development.
  • Use of BPM/process tools (e.g., Pega Infinity).
  • Use of IT tools for requirements management and visualization (e.g., Figma, Visio, Azure DevOps).
  • Knowledge of change management and user experience design.
  • Experience working in or knowledge of politically governed public sector.
Recommended hard skills:
  • Training or education in requirements analysis, process development, UX design, product ownership.
  • Experience with process modeling and requirements visualization tools.
  • Experience in revising guidelines and working procedures.
  • Experience as a public sector case handler or similar role.
Soft skills:
  • Innovative and creative mindset.
  • Initiative-taking and result-oriented.
  • Analytical with ability to see issues in broader context.
  • Good judgment and adaptability.
  • Meticulousness and emphasis on quality.
  • Independent worker yet cooperative team player.
  • Strong pedagogical and communication skills; able to explain complex problems simply.
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Understanding of politically governed organizational culture.
  • Experience working in public administration environment.
  • Commitment to diversity and equality.
  • Ability to collaborate across organizational boundaries.
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