Technical Service and Sales Support at Nordic Safety Systems
Workplace: Örebro, Sweden
Expires: June 12, 2025
Nordic Safety Systems is seeking a new team member for a role combining technical service and sales support. This position involves working with safety-critical personal protective equipment primarily for flight crews, providing customer support, maintaining and developing business relationships, and contributing to marketing efforts.
Main requirements:
- Technical education at high school level or equivalent, preferably in electrical or electronics.
- Interest and practical skills in mechanics and electronics.
- Previous experience in a similar role.
- Good command of Swedish and very good command of English, both oral and written.
- Comfortable using MS Office and experienced with CRM or other sales-related IT tools.
- Possession of a B driving license.
Responsibilities:
- Plan and perform service of products at customer sites and at the home base, contribute to developing the company's service concept.
- Present and follow up on quotes and solution proposals to customers.
- Handle customer orders administratively and physically in shipping.
- Conduct customer visits, market and demonstrate new products, and lead/manage larger projects with existing and new customers.
- Contribute to the development of trade fair materials, company website, and webshop.
- Occasionally support delivery and warehouse operations as needed.
Required hard skills:
- Technical education in electrical or electronic fields.
- Experience with CRM systems and MS Office.
- B-driving license.
Recommended hard skills:
- Knowledge in procurement and purchasing from education or work.
- Experience in similar technical service-support roles or maintenance technician roles.
- Experience as SÄKMAT technician in the military.
- Experience with business and material planning systems.
- Experience with web design.
Soft skills:
- Goal-oriented, highly driven and engaged at work.
- Intellectually curious and problem-solving in daily customer interactions.
- Organized and responsible, maintaining structure and accountability for tasks.
- Able to establish trust and good contact with people.
- Energetic and motivated in work.
Natural languages:
- Swedish (Proficient)
- English (Advanced)
Cultural skills:
- Ability to build long-term business relationships.
- Eagerness to develop both personally and professionally.
- Adaptability in a small team setting.
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