Stockholm's Sharpest Platform Architect ServiceNow
Workplace: Stockholm, Sweden
Expires: November 4, 2025
Sopra Steria is Europe's leading consulting company in ServiceNow and digital transformation. We help companies and organizations streamline their operations through innovative technology solutions. With more than 4000 ServiceNow experts, we have the market's largest and most prominent ServiceNow team, where you get the opportunity to work with the most exciting projects and develop in a dynamic and progressive work environment. Now we are taking the next big step and investing even more in our leading position within ServiceNow. With us, you get the chance to drive development forward, shape future solutions, and make a real difference. Do you want to be part of our leading team?
Main requirements:
- Several years of experience working with ServiceNow, preferably in an architect role.
- Deep understanding of the ServiceNow platform's functionality, modules and integration capabilities.
- Experience designing scalable and sustainable solutions within ServiceNow.
- Good knowledge of ITSM, ITIL and agile working methods.
- Ability to lead technical discussions and guide both customers and development teams.
- Relevant academic education in IT or equivalent.
- Fluent in Swedish and English, both spoken and written.
Responsibilities:
- Design and implement ServiceNow architecture to meet business and technical requirements.
- Ensure the platform is scalable, secure and sustainable over time.
- Serve as technical advisor for customers and internal teams regarding platform best practices.
- Lead and participate in technical workshops and requirements gathering with customers.
- Collaborate with development teams to optimize performance and functionality.
- Ensure that ServiceNow configuration and development follow established standards and guidelines.
Required hard skills:
- ServiceNow platform expertise
- ServiceNow architecture design
- ITSM and ITIL knowledge
- Agile methodologies
- Technical leadership
- Solution scalability and security design
Recommended hard skills:
- Integration capabilities within ServiceNow
- Workshop facilitation
- Platform performance optimization
Soft skills:
- Leadership
- Communication skills
- Collaboration
- Problem-solving
- Customer orientation
Frameworks:
- ITIL
- Agile
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Innovative mindset
- Teamwork
- Knowledge sharing
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