Security Administrator
Workplace: Stockholm, Sverige
Expires: August 31, 2025
We are looking for a Security Administrator who enjoys working independently, has good communication skills, and can handle complex situations. The role involves managing support calls, handling cases via ticketing systems, managing physical access and alarms, monitoring security systems, performing regular security checks and inspections, managing security incidents, and collaborating with colleagues and customers on security-related issues. The position offers a warm and inclusive work environment, a salary according to collective agreements, wellness benefits, and opportunities for professional development within security and the parent company Coor.
Main requirements:
- Swedish high school diploma
- Experience in service work or previous work in customer service or security
- Strong analytical skills and attention to detail
- Excellent communication and collaboration skills
- High problem-solving and management capabilities
- High integrity and reliability
- Ability to work under stress
- Fluent in both spoken and written Swedish and English
- Good computer skills and system knowledge
Responsibilities:
- Receive and manage support calls
- Respond to and handle cases via ticketing systems, including follow-up and resolution of customer questions and problems
- Manage physical access and administer alarms
- Monitor and manage security systems
- Perform regular security controls and inspections
- Handle security incidents
- Collaborate with colleagues and customers on security-related issues
- Ensure all communication complies with customer guidelines and standards
Required hard skills:
- Customer service experience
- Security knowledge
- Ticket/incident management system proficiency
- Computer skills and system knowledge
Soft skills:
- Independent working style
- Good communication skills
- Ability to handle complex situations
- Structured and solution-oriented
- Attention to detail
- Stress resilience
- High integrity
- Collaborative
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Customer-oriented service mindset
- Integrity
- Team collaboration
- Adherence to security protocols
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