Radio receiver (ADS-B) support specialist
Workplace: Stockholm, Sverige
Expires: October 31, 2025
A technical support role focusing on assisting and maintaining a global network of ADS-B radio receivers used in flight tracking, working closely with a community of volunteers and aviation enthusiasts.
Main requirements:
- Providing technical support to community members hosting ADS-B radio receivers (hardware and software)
- Monitoring returned receivers and performing repairs
- Documenting software bugs and coordinating with development teams
- Engaging with data sharers via online forums to provide support and advice
- Advocating for improvements in ADS-B hardware and software to enhance data sharing experience
- Working onsite at Flightradar24 office in Stockholm, Sweden
Responsibilities:
- Help the community by providing tech support for ADS-B receivers
- Monitor and repair returned receivers
- Report software bugs to dev team
- Provide tips and support to keep receivers operational and maximize coverage
- Participate in online forums and share expertise
- Advocate for better hardware and software solutions
Required hard skills:
- Experience with Linux operating systems
- Hands-on experience with Raspberry Pi devices
- Good written and spoken English communication skills
Recommended hard skills:
- Experience setting up and configuring radio receiver equipment, ideally ADS-B receivers
- Hand-soldering skills
- Background in customer support
- Experience managing or keeping online forums active and friendly
Soft skills:
- Strong customer service and problem-solving skills
- Curiosity and eagerness to explore new technology
- Ability to communicate clearly and confidently
- Team player with community engagement focus
Operating systems:
- Linux
Natural languages:
- English (Proficient)
- Spanish (Basic familiarity)
- Portuguese (Basic familiarity)
Cultural skills:
- Interest in aviation
- Ability to work in a multicultural and diverse team
- Community-oriented mindset
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