Program Manager - Aftermarket & Support
Workplace: Linköping, Sweden
Expires: September 21, 2025
UMS Skeldar develops unmanned helicopter systems to support maritime, military, and public safety operations. They offer a fast and dynamic work environment with a strong entrepreneurial spirit, providing a unique opportunity to make an impact in an innovative industry where quick decisions and high engagement are key to success. They are seeking a Program Manager focused on aftermarket and support to build and develop their aftermarket concept. With upcoming customer deliveries and new contracts, this role involves shaping strategies and processes to ensure a secure and reliable support experience for customers.
Main requirements:
- Higher education (university or college)
- Experience working with aftermarket business
- Experience in leadership roles
- Experience working with external customers
- Proficiency in both Swedish and English, spoken and written
Responsibilities:
- Develop and implement innovative aftermarket concepts
- Develop aftermarket agreements in close collaboration with purchasing and marketing departments
- Create processes and working methods to optimize customer support and service
Required hard skills:
- Aftermarket business experience
- Leadership experience
- Customer support and service process development
- Fluent in Swedish and English (spoken and written)
Recommended hard skills:
- Experience from defense industry or armed forces
Soft skills:
- Collaboration-oriented
- Ability to work dynamically with varied tasks
- Strong engagement and motivational skills
- Ability to quickly learn new technologies and areas
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Entrepreneurial mindset
- Cross-functional teamwork
- High engagement and motivation
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