Onsite Support IT Technician - Karlskoga
Workplace: Karlskoga, Sverige
Expires: August 29, 2025
We are looking for an Onsite Support IT Technician in Karlskoga. The role involves being a key part of the team that creates an effective and stable IT environment for users on site as well as in common areas like conference rooms. This is a full-time position requiring on-site work in Karlskoga.
Main requirements:
  • Experience in IT support or onsite technician roles
  • Interest in technology and strong problem-solving skills
  • Ability to work independently and contribute to a team
  • Service-oriented mindset with good communication skills
  • Drive and commitment to improve and develop working methods
  • Willingness to work full-time onsite in Karlskoga
  • Pass security clearance in accordance with applicable laws and regulations
Responsibilities:
  • Provide direct IT support to users on site
  • Handle questions, incidents, and service requests
  • Prepare computers and install software and accessories
  • Update and create user guides and instructions
  • Contribute with improvement suggestions and keep the knowledge base up to date
Required hard skills:
  • IT support experience
  • Onsite technical support
  • Software installation and configuration
  • Incident and service request management
Recommended hard skills:
  • Writing user guides and documentation
  • Knowledge base maintenance
Soft skills:
  • Service-oriented attitude
  • Good communication skills
  • Problem solving
  • Proactive and helpful
  • Pedagogical approach
  • Ability to work independently and in a team
  • Adaptability in a changing environment
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Teamwork
  • Customer service focus
  • Adherence to security protocols
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