IT Technician
Workplace: Uppsala, Sweden
Expires: September 5, 2025
We are seeking an IT Technician passionate about IT and skilled in solving technical problems. This role offers varied and dynamic work where you can make a real difference for the organization and its employees.
Main requirements:
- Documented experience in IT support work.
- Installation, troubleshooting, and general management of PCs, Windows, Office 365 and related technologies.
- Providing user support via multiple channels: phone, onsite, and remote desktop.
- Leading daily operations within an IT support team, including planning and coordination.
- Experience with Active Directory, EntraID, and Intune.
- Fluent in spoken and written Swedish.
Responsibilities:
- Troubleshoot and resolve issues in Windows and installed applications.
- Manage and package applications using SCCM and MSI.
- Administer iOS devices, including phones, subscriptions, accessories, and device management with Intune.
- Work with thin clients and KVM solutions.
- Use ticketing systems for effective support.
- Administer Microsoft 365, Microsoft Teams, and other virtual collaboration platforms.
- Work with AV technology for meeting rooms.
- Provide support via phone, remote control, and on-site visits.
- Contribute ideas and solutions to improve workflows and processes.
Required hard skills:
- Windows OS troubleshooting and management
- Application packaging with SCCM and MSI
- iOS device administration and Intune management
- Experience with thin clients and KVM solutions
- Ticketing system usage
- Microsoft 365 and Microsoft Teams administration
- Active Directory and EntraID management
- Office 365 support
Soft skills:
- Customer service orientation
- Team player
- Communication skills
- Problem-solving
- Planning and coordination
Operating systems:
- Windows
- iOS
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Collaborative teamwork
- Entrepreneurial mindset
- Balance between ambition and work-life priorities