IT Support Engineer
Workplace: Stockholm, Sverige
Expires: September 18, 2025
Seeking a skilled and proactive IT Technician to manage, maintain, and support customers' technology infrastructure, specifically restaurant POS systems. The role involves ensuring smooth operation of hardware, software, networks, and security systems to support efficient restaurant operations and excellent customer service.
Main requirements:
- Proven experience as IT technician or help desk technician
- Strong understanding of restaurant POS systems (e.g., Toast, Square, Aloha)
- Familiarity with LAN/WAN networking, routers, switches, wireless systems
- Proficiency in Windows and/or macOS
- Strong troubleshooting, communication, and problem-solving skills
- Ability to work independently and respond promptly
- Basic understanding of South Indian food and cuisine to assist with POS configuration and menu management
Responsibilities:
- Install, configure, and maintain IT hardware including POS systems, printers, tablets, routers, security cameras
- Troubleshoot and resolve software, hardware, and network issues
- Provide on-site and remote IT support to restaurant staff
- Monitor and maintain stable internet and Wi-Fi connections
- Update and manage POS system including pricing, menus, and software upgrades
- Set up and manage data backup and disaster recovery systems
- Coordinate with IT vendors for equipment purchases and repairs
- Implement cybersecurity measures such as antivirus, firewalls, and user access control
- Maintain documentation of system configurations, licenses, and hardware inventory
Required hard skills:
- Experience as IT technician or help desk technician
- Knowledge of POS systems (Toast, Square, Aloha)
- Networking (LAN/WAN), routers, switches, wireless systems
- Windows and/or macOS proficiency
- Cybersecurity fundamentals
- Backup and disaster recovery management
Recommended hard skills:
- Vendor coordination
- Technical documentation
Soft skills:
- Strong troubleshooting skills
- Effective communication
- Problem-solving ability
- Independent work ethic
- Responsiveness
Operating systems:
- Windows
- macOS
Natural languages:
- English (Proficient)
Cultural skills:
- Basic understanding of South Indian food and cuisine
Apply for this job
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