IT Consultant in Support and Operations for Government Agency
Workplace: Borlänge, Sweden
Expires: August 16, 2025
We are looking for solution-oriented and service-minded IT consultants with experience in support and operations for one of our government clients. The need varies over time and roles include IT support and infrastructure operations to ensure a stable and secure IT environment.
Main requirements:
  • At least one year documented experience working with Windows environments, Active Directory, and Office 365
  • Experience in IT support and/or IT operations, preferably within the public sector
  • Experience in client management and troubleshooting
  • Fluent Swedish in spoken and written form
Responsibilities:
  • Troubleshooting and handling incidents within IT support
  • Operations and maintenance of IT systems and infrastructure
  • Installation, configuration, and upgrading of software and hardware
  • Management of user accounts and permissions
  • Documentation of processes and solutions
Required hard skills:
  • Windows environments
  • Active Directory
  • Office 365
  • Client management and troubleshooting
Recommended hard skills:
  • Experience with ITIL processes
  • Experience working in a classified security environment
Soft skills:
  • Ability to work independently and in a structured way
  • Service oriented attitude
  • Good communication skills
Operating systems:
  • Windows
Natural languages:
  • Swedish (Proficient)
Cultural skills:
  • Working in public sector environment
  • Adhering to security protocols
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