IT Consultant in Support and Operations for Government Agency
Workplace: Borlänge, Sweden
Expires: August 16, 2025
We are looking for solution-oriented and service-minded IT consultants with experience in support and operations for one of our government clients. The need varies over time and roles include IT support and infrastructure operations to ensure a stable and secure IT environment.
Main requirements:
- At least one year documented experience working with Windows environments, Active Directory, and Office 365
- Experience in IT support and/or IT operations, preferably within the public sector
- Experience in client management and troubleshooting
- Fluent Swedish in spoken and written form
Responsibilities:
- Troubleshooting and handling incidents within IT support
- Operations and maintenance of IT systems and infrastructure
- Installation, configuration, and upgrading of software and hardware
- Management of user accounts and permissions
- Documentation of processes and solutions
Required hard skills:
- Windows environments
- Active Directory
- Office 365
- Client management and troubleshooting
Recommended hard skills:
- Experience with ITIL processes
- Experience working in a classified security environment
Soft skills:
- Ability to work independently and in a structured way
- Service oriented attitude
- Good communication skills
Operating systems:
- Windows
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Working in public sector environment
- Adhering to security protocols
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