Infrastructure Monitoring Specialist
Workplace: Borås, Sverige
Expires: August 12, 2025
We are helping our client in Borås assemble a new team focused on operations and monitoring. You will be a key person ensuring stable infrastructure, handling incidents, troubleshooting, and continuous improvement as part of your daily work. We are looking for someone with several years of experience in the field who wants to take the next step with us. You will be part of a newly established team where you can help shape workflows and structure, contributing to a stable, secure, and first-class IT infrastructure.
Main requirements:
  • Minimum 3 years experience in relevant field
  • Experience with monitoring tools such as Grafana
  • Experience working with infrastructure monitoring in complex hosting environments
  • Knowledge of ServiceNow, networking, SQL database management, and backup processes
  • Experience automating tasks with PowerShell
  • Fluent in Swedish and English, both spoken and written
  • Ability to work in 3-shift schedule
Responsibilities:
  • Handling alarms and incidents
  • Troubleshooting and corrective actions
  • Daily checks and continuous improvement
  • Managing business-critical incidents from the service desk
Required hard skills:
  • Infrastructure monitoring and operations
  • Incident management
  • Use of Grafana
  • ServiceNow platform knowledge
  • Networking fundamentals
  • SQL database management
  • Backup procedures
  • PowerShell scripting for automation
Recommended hard skills:
  • Relevant IT-related education
  • ITIL certification
Soft skills:
  • Analytical skills
  • Initiative and persistence in troubleshooting and problem solving
  • Ownership and responsibility for work
  • Accuracy and solution-oriented mindset
  • Service-minded and supportive attitude
  • Good collaboration skills
  • Comfortable working both individually and in teams
Coding languages:
  • PowerShell
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Teamwork
  • Communication
  • Service-mindedness
  • Adaptability