Biltema Sweden AB is seeking a Helpdesk/Support Technician to provide IT support primarily to their stores across Sweden. The role involves software support including POS systems and Microsoft Office, user management, troubleshooting computers and networks, hardware and software installation, hardware procurement and warranty claims, testing software updates, and documentation. The position is based in Biltema's modern store in Partille, and collaboration with colleagues nationwide occurs mainly via phone and email using ticketing systems. The company culture emphasizes a flat, unpretentious organization with fast pace and opportunities for growth. Candidates should have relevant IT support education or experience, proficiency in Swedish, and knowledge of Windows 10, POS systems, Microsoft server OS, Active Directory, networking, and server applications like SharePoint, SQL Server, and Exchange.