German-speaking IT Support Technician
Workplace: Stockholm, Sweden
Expires: November 5, 2025
We are seeking a service-oriented IT Support Technician fluent in German who is passionate about IT and enjoys helping others solve technical problems. You will join a knowledgeable and friendly servicedesk team at an innovative and leading company. Your tasks will include troubleshooting hardware and software, handling incoming support cases via phone, email, and ticket systems, and working within a Windows environment including Microsoft 365 and account administration in Active Directory and Azure/Entra ID.
Main requirements:
  • Fluent in spoken and written German, Swedish, and English
  • Strong interest in IT
  • Experience with customer service or technical support is meritorious
  • Knowledge in Microsoft 365, networking, Windows Server, and hardware
Responsibilities:
  • Receive and handle user cases from the customer’s users with good service attitude
  • Manage client computers, servers, and mobile phones
  • Work within Windows environment, Microsoft 365, corporate applications, and Active Directory administration
  • Follow up and close user cases with focus on customer satisfaction
  • Identify and report recurring problems within support delivery
Required hard skills:
  • Microsoft 365 administration
  • Windows Server
  • Active Directory and Azure/Entra ID administration
  • Technical troubleshooting of hardware and software
  • Handling support tickets and user communication
Recommended hard skills:
  • Networking knowledge
  • Experience with customer service or helpdesk support
Soft skills:
  • Service-minded
  • Meticulous
  • Stress tolerant
  • Team player
  • Enjoys knowledge sharing and continuous learning
Operating systems:
  • Windows
Natural languages:
  • German (Proficient)
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Entrepreneurial mindset
  • Communication
  • Ambition
  • Work-life balance
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