CRM Manager
Workplace: Stockholm, Sverige
Expires: August 31, 2025
Join Celsius to enhance our customer journey! We seek a data-driven relationship builder passionate about customer experiences, automation, and business results. Work with one of the world's fastest-growing energy drink brands and lead our CRM strategy to the next level.
Main requirements:
  • Several years of experience in CRM role
  • Proficiency with CRM tools such as Argus or similar
  • Strong skills in Microsoft Excel and Office programs (Word, Outlook, PowerPoint)
  • Experience building automated customer journeys and campaigns
  • Ability to analyze data and convert insights into action
  • Strong communication skills and experience working cross-functionally
  • Passion for brand development and customer experience
Responsibilities:
  • Develop CRM strategy with clear KPIs and business goals
  • Manage and develop CRM systems (e.g., Salesforce)
  • Ensure accurate and useful customer data
  • Segment target groups and drive data-driven decisions
  • Create and optimize automated campaigns and loyalty programs
  • Collect and act on customer feedback to improve experience
  • Collaborate with sales, marketing, IT, and other teams to ensure smooth customer journey
  • Act as requirements owner and superuser for CRM tools and processes
Required hard skills:
  • CRM tools (Argus or similar)
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Data analysis
  • Automated campaign building
Recommended hard skills:
  • Experience with Salesforce
Soft skills:
  • Strategic thinking
  • Attention to detail
  • Strong communication
  • Cross-functional collaboration
  • Storytelling
  • Analytical mindset
Operating systems:
  • Windows
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Passion for energy, fitness, and fast-growing environments
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