ServiceNow Developer
Workplace: Göteborg, Sweden
Expires: July 24, 2025
Seeking an experienced ServiceNow Developer focused on platform and sustainable solutions for a long-term assignment at a well-known industry player. The role emphasizes the platform itself, allowing influence on long-term technical decisions and future-proof solutions.
Main requirements:
- Solid experience working in a ServiceNow management organization
- Strong understanding of ServiceNow platform capabilities and pitfalls
- Experience in implementation within one or more areas: ITSM, HR, CMDB, GRC, or Custom Apps
- Experience with Performance Analytics and integrations
- Agile mindset with continuous improvement focus
- Ability to understand business benefits of digitalization and automation
Responsibilities:
- Develop and enhance ServiceNow platform solutions using native platform functionality
- Reduce technical debt and ensure platform stability and long-term sustainability
- Work across entire ServiceNow ecosystem including ITSM, HR, CMDB, GRC, and custom apps
- Use integrations and Performance Analytics to optimize workflows and support automation needs
- Identify, test, and implement new ServiceNow features to improve user experience and process efficiency
- Handle incidents to promptly restore end-user functionality
- Lead small work packages from requirements gathering through development, demo, and follow-up in close dialogue with stakeholders
- Understand platform capabilities and limitations to succeed in the role
Required hard skills:
- ServiceNow platform development and administration
- Performance Analytics
- Integration development and management
- Incident management in ServiceNow
- Agile development methodologies
- Requirements gathering and stakeholder communication
Recommended hard skills:
- ServiceNow certifications such as CSA, CAD, or CIS
- Experience working on projects aiming to reduce customizations and use standard platform features more extensively
- Reporting skills
Soft skills:
- Agile mindset
- Continuous improvement orientation
- Strong communication and stakeholder management
- Problem-solving skills
- Ability to link technology to business value
Frameworks:
- ServiceNow
Natural languages:
- English (Proficient)
- Swedish (Working knowledge)
Cultural skills:
- Ability to work in a security-critical and quality-focused environment
- Collaborative team player attitude
- Adaptability to a global business environment
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