IT Technician with expertise in operations and networking
Workplace: Tidaholm, Sweden
Expires: June 30, 2025
Work as an IT Technician in the public sector, responsible for daily IT operations and network management, supporting users, and ensuring IT security.
Main requirements:
- High school diploma or equivalent with at least 4 years of similar work experience, or a higher education degree in IT with minimum 2 years relevant experience
- Very good knowledge of computers, peripherals, operating systems, networks, communication, and information security
- Basic skills in MS Office or equivalent
- Knowledge of issue management systems (e.g. Easit GO, ServiceNow)
- Fluent communication skills in Swedish and English, both written and spoken
Responsibilities:
- Ensure daily IT operations function smoothly
- Perform troubleshooting and determine best solutions
- Serve as local IT technician handling network environment and intra-building computer communication
- Provide support and assistance to users
- Manage data communication, operations, and security in large network environments, sometimes global
- Test new products and inform users
- Install and configure network communication devices such as routers, servers, and workstations
- Work to secure IT operations, including installing firewalls
- Install and adapt software for network integration
- Manage technical IT equipment in conference rooms including video meeting systems
- Handle backup management
- Administer standard systems like email and calendar
- Manage backup, storage, and application servers
Required hard skills:
- IT operations and network management
- Troubleshooting and problem-solving
- Information security and firewall installation
- Installation and configuration of network hardware and software
- Backup management
- Administration of issue tracking systems
- MS Office or equivalent basic proficiency
Recommended hard skills:
- Experience with Easit GO or ServiceNow or similar issue management systems
Soft skills:
- Communication skills in Swedish and English
- Ability to provide user support
- Responsibility and reliability
- Teamwork and collaboration
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Working in the public sector
- Handling technology assignments that contribute to societal benefit