IT Technician with expertise in operations and networking
Workplace: Falköping, Sweden
Expires: June 30, 2025
Join as an IT Technician working in the public sector, becoming a key person in daily IT operations. The role involves managing IT operations, troubleshooting, user support, network management, security, and administration of IT equipment and services. Suitable for candidates with prior IT experience seeking a next career step.
Main requirements:
  • Secondary education or equivalent plus four years of relevant work experience
  • Or higher education in IT (e.g., university engineer with data focus) or equivalent plus at least two years of relevant work experience
  • Very good knowledge of computers, peripherals, operating systems, networks, communication, and information security
  • Basic knowledge of MS Office or equivalent
  • Knowledge of incident/issue management systems (e.g., Easit GO or ServiceNow)
  • Ability to communicate fluently in Swedish and English, both spoken and written
Responsibilities:
  • Ensure daily IT operations function properly
  • Troubleshoot and assess faults for optimal resolution
  • Serve as local IT technician working primarily with operation and development of the authority's local network environment and inter-computer communication within the same building
  • Provide user support and assistance
  • Manage data communication, operations, and data security in large network environments including some global aspects
  • Test new products and inform users about updates
  • Install and configure network communication equipment such as routers, servers, and workstations
  • Implement IT operation security measures (e.g., install firewalls)
  • Install and adapt network-related software
  • Technically manage IT equipment in conference rooms, for example video meeting systems
  • Handle backup management
  • Administer standard systems such as email and calendar
  • Administer backup, storage, and application servers
Required hard skills:
  • IT operations management
  • Network administration and troubleshooting
  • Information security implementation
  • Incident management system usage (e.g., Easit GO, ServiceNow)
  • MS Office or equivalent proficiency
Soft skills:
  • Effective communication in Swedish and English
  • Ability to work independently and take responsibility
  • Problem-solving skills
  • User support orientation
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Working within public sector environment with societal impact
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