IT Operations & Support
Workplace: Mölndal, Sweden
Expires: August 27, 2025
We are looking for an IT Operations & Support technician to join our inhouse IT team. The role involves being the first point of contact for IT support, handling 1st line support, and ensuring smooth operation of IT systems and networks at Plejd AB, a fast-growing Swedish tech company specializing in smart lighting and home automation.
Main requirements:
- Experience programming in Python, PowerShell or other scripting languages
- Configuration, administration and troubleshooting of Windows, Mac, and Linux OS
- Handling IT hardware - building, troubleshooting, and repairing computers
- Basic understanding of networking and protocols like TCP/IP
Responsibilities:
- Be the initial contact for colleagues with IT issues
- Provide 1st line IT support for both office and production environments
- Manage user support, permissions administration, and client configuration
- Monitor and maintain networks and systems
- Operate and maintain servers and network infrastructure at both office and production facilities
- Be flexible and available to respond to urgent IT issues outside normal hours if needed
Required hard skills:
- Python programming
- PowerShell or other scripting languages
- Windows, Mac, Linux configuration and troubleshooting
- IT hardware knowledge
- Basic networking and TCP/IP protocols
Recommended hard skills:
- Higher education in Data/IT/Electrical fields (YH, B.Sc, M.Sc or equivalent)
- Windows Server administration
- Docker and container technologies
- Server virtualization (VMware, StarWind VSAN)
- Google Workspace administration
- Ubiquiti UniFi network management
Soft skills:
- Pedagogical and service-oriented
- Helpful and collaborative under pressure
- Curious and open to learning
- Initiative-taking and positive team player
- Humility and team spirit
Coding languages:
- Python
- PowerShell
Frameworks:
- Docker
Operating systems:
- Windows
- MacOS
- Linux
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Team collaboration
- Knowledge sharing
- Flexibility to handle issues outside regular hours
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