IT Consultant in Support and Operations for Government Agency
Workplace: Umeå, Sweden
Expires: August 16, 2025
We are looking for solution-oriented and service-minded IT consultants with experience in support and operations for various roles at our government client. The need is ongoing and varies over time, involving tasks in IT support and infrastructure operations to ensure a stable and secure IT environment.
Main requirements:
- Minimum one year documented experience working in Windows environments, Active Directory, and Office 365
- Experience in IT support and/or IT operations, preferably within the public sector
- Experience in client management and troubleshooting
- Fluent in Swedish, both spoken and written
Responsibilities:
- Troubleshooting and handling incidents related to IT support
- Operating and maintaining IT systems and infrastructure
- Installing, configuring, and upgrading software and hardware
- Managing user accounts and permissions
- Documenting processes and solutions
Required hard skills:
- Windows environments
- Active Directory
- Office 365
- IT support and/or IT operations
- Client management and troubleshooting
Recommended hard skills:
- Experience with ITIL processes
- Experience working in a security classified environment
Soft skills:
- Ability to work independently and structured
- Service-minded attitude
- Good communication skills
Operating systems:
- Windows
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Ability to work in public sector/government environment
- Adaptability to varying needs and roles
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