A role as an IT Support Technician providing first-line support to resolve IT-related issues, participating in a team that handles company IT incidents through phone, email, and ticketing systems. The position involves troubleshooting Windows environments, managing Active Directory/Entra ID, Microsoft 365, Intune, and using ServiceNow or similar systems. The candidate must have experience in servicedesk operations, be fluent in Swedish and English, and demonstrate strong teamwork, communication, and problem-solving skills.