Workplace Technician
Workplace: Göteborg, Sverige
Expires: September 9, 2025
An experienced Workplace Technician role involving management and development of digital workplace services using modern technology, providing 2nd and 3rd line support, maintenance, and implementation in a dynamic environment.
Main requirements:
- 3–5 years of experience with Workplace solutions and user-facing IT.
- Strong knowledge of Windows 10/11, Microsoft Intune, Azure AD, and Microsoft 365.
- Experience with Windows Server and PowerShell.
- Understanding of ITIL and experience working structured in projects.
- Strong problem-solving skills and ability to create user-friendly solutions.
Responsibilities:
- Handle 2nd and 3rd line support to ensure smooth operation of customer workplaces.
- Implement new workplace services in collaboration with project teams.
- Maintain, operate, and further develop workplace services to optimize user experience.
- Automate workflows using PowerShell and other scripting tools.
- Ensure workplace services meet current security standards and user needs effectively and securely.
Required hard skills:
- Windows 10/11 administration
- Microsoft Intune
- Azure Active Directory
- Microsoft 365
- Windows Server
- PowerShell scripting
- ITIL methodology
Recommended hard skills:
- Experience with MDM/MAM solutions
- Application packaging
- Experience with security solutions and client management in large IT environments
Soft skills:
- Structured and analytical thinking
- Pedagogical ability
- Service-oriented communication skills
- Self-driven and initiative-taking
- Teamwork and collaboration
Coding languages:
- PowerShell
Operating systems:
- Windows 10
- Windows 11
- Windows Server
Natural languages:
- English (Working knowledge)
- Swedish (Proficient)
Cultural skills:
- Collaborative teamwork
- Continuous learning and development mindset