Technical Support at Vitec Unikum
Workplace: Lund, Sverige
Expires: August 31, 2025
Join Vitec Unikum as a technical support specialist where you will contribute to socially critical products and grow professionally in a supportive team environment.
Main requirements:
  • Technical basic education at high school level or equivalent experience
  • Knowledge in virtual environments
  • Knowledge of IIS (Internet Information Services)
  • Knowledge of Windows Server environments
Responsibilities:
  • Provide supportive, educational, and pedagogical assistance to resellers and users
  • Advise, troubleshoot, and investigate technical issues
  • Perform some testing and documentation tasks
  • Drive and influence work methods and continuous improvement of support processes
Required hard skills:
  • Virtual environments
  • IIS
  • Windows Server
Recommended hard skills:
  • Experience with database management systems
Soft skills:
  • Team player
  • Service-oriented
  • Enjoys customer contact
  • Passionate about problem-solving
  • Eager to learn and develop
Operating systems:
  • Windows Server
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Focus on long-term reliability and trust
  • Value openness and mutual trust in working relationships
  • Encouragement of personal competence development and work-life balance