Technical Solutions Consultant
Workplace: Uppsala, Sweden
Expires: September 20, 2025
As a Technical Solutions Consultant at Kaisa, you will play a key role in the customer journey by ensuring seamless onboarding, integration, and ongoing technical support. You will work closely with customers and internal teams to use your technical expertise in solving problems, driving efficiency, and shaping the future of the company's solutions, particularly within the Automotive sector.
Main requirements:
  • Strong skills in database management (MySQL)
  • Proficiency in JavaScript and understanding of REST APIs
  • Excellent communication, interpersonal, and presentation skills
  • Previous experience in a customer-facing technical support or onboarding role
  • Ability to manage customer expectations and build problem-solving partnerships
Responsibilities:
  • Provide exceptional technical support, setup, configuration, and integration guidance to customers and internal teams
  • Understand customer needs and proactively address questions and concerns
  • Stay current on industry trends and best practices, especially in the Automotive sector
  • Contribute to development and delivery of professional services by identifying opportunities and creating solutions
  • Manage customer expectations and establish credibility at all organizational levels
  • Promote and grow a cooperative, customer-focused, and positive culture within the team and organization
Required hard skills:
  • Database management (MySQL)
  • JavaScript
  • REST API understanding
Recommended hard skills:
  • TypeScript
  • Node.js
  • Graph (likely GraphQL or similar)
Soft skills:
  • Excellent communication skills
  • Interpersonal skills
  • Presentation skills
  • Customer focus
  • Collaboration
Coding languages:
  • JavaScript
  • TypeScript
  • Node.js
Cultural skills:
  • Customer-focused
  • Collaborative
  • Innovative culture
  • Ownership mindset
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