As Teamlead IT Operations & Infrastructure at MQ Marqet, you are responsible for ensuring a smooth, stable, and secure IT environment every day. You lead a support team of three people, maintaining high-quality IT support for stores and offices, and are deeply involved in technology aspects including networks, servers, cloud services, and security solutions. The role focuses on creating structure, clear processes, and consistent, predictable support, especially critical for store operations where systems like cash registers, networks, and printers must function without interruption. You work closely with business operations to drive improvements and ensure the team has the right conditions to deliver excellent service and stable operations.