System Specialist with focus on Digital Workplace
Workplace: Göteborg, Sverige
Expires: August 17, 2025
Länsstyrelsen Västra Götalands län is seeking a skilled System Specialist to manage and develop user/office-related technology, systems, and applications. The role involves maintaining and enhancing IT workplace services including computers, phones, and conference room technology for 21 Swedish county administrative boards. This position offers flexibility, requires travel within Sweden, and focuses on digitalization projects with increasing complexity and automation.
Main requirements:
  • Documented experience in program and project leadership.
  • Documented experience in application investigation on PC/Windows clients.
  • Experience in developing service deliveries including hardware, especially conference room technology.
  • Experience with procurement.
  • Experience in conducting mapping, needs analyses and risk analyses.
  • Experience working with IT in public sector environments.
  • Documented practical experience working with Service Desk services.
Responsibilities:
  • Manage and develop digital workplace services including computers, telephones, conference room technology and accessories across 21 county boards in Sweden.
  • Maintain systems and applications on workplace computers.
  • Communicate with delivery area managers and management about new needs and follow up on existing services and products.
  • Participate in the transformation towards automation and varied-size projects and assignments.
Required hard skills:
  • Program and project management skills.
  • Application investigation on PC/Windows.
  • Service delivery development including hardware management.
  • Experience with procurement processes.
  • Needs and risk analysis.
  • Service Desk operations.
  • IT knowledge in public sector.
Recommended hard skills:
  • Mobile Device Management experience.
  • Experience with IT infrastructure solutions.
  • Budget management including budget responsibility.
  • Leadership experience.
  • ITIL Foundation certification in IT Service Management.
Soft skills:
  • Structured and organized work style.
  • Self-leadership and motivation.
  • Ability to plan, organize and prioritize effectively.
  • Communication and collaboration skills.
  • Engagement and inclusiveness.
  • Ability to translate business needs into technical and functional solutions.
  • Socially active and relationship-building in professional settings.
  • Pedagogical communication adapted to audience.
  • Constructive conflict resolution.
Operating systems:
  • Windows
Natural languages:
  • Swedish (Proficient)
Cultural skills:
  • Ability to collaborate within a distributed national organization
  • Working in public sector environments
  • Adherence to security awareness and protocols
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