The IT department of the County Administrative Boards is undergoing an exciting development phase focusing on digitalization, innovative solutions, security, and preparedness issues. The IT environment is extensive and varied, encompassing modern infrastructure and custom-developed systems that benefit the entire society. The role involves independent and close cooperation with operations within a successful team responsible for the operation and development of the Windows server platform and third-line support. The IT services mainly rely on Microsoft's infrastructure components, with continuous monitoring of the external environment to drive innovation focusing on security, reliability, and availability.