ServiceNow Developer
Workplace: Göteborg, Sweden
Expires: July 24, 2025
Seeking an experienced ServiceNow Developer focused on platform and sustainable solutions for a long-term assignment at a well-known industry player. The role emphasizes the platform itself, allowing influence on long-term technical decisions and future-proof solutions.
Main requirements:
  • Solid experience working in a ServiceNow management organization
  • Strong understanding of ServiceNow platform capabilities and pitfalls
  • Experience in implementation within one or more areas: ITSM, HR, CMDB, GRC, or Custom Apps
  • Experience with Performance Analytics and integrations
  • Agile mindset with continuous improvement focus
  • Ability to understand business benefits of digitalization and automation
Responsibilities:
  • Develop and enhance ServiceNow platform solutions using native platform functionality
  • Reduce technical debt and ensure platform stability and long-term sustainability
  • Work across entire ServiceNow ecosystem including ITSM, HR, CMDB, GRC, and custom apps
  • Use integrations and Performance Analytics to optimize workflows and support automation needs
  • Identify, test, and implement new ServiceNow features to improve user experience and process efficiency
  • Handle incidents to promptly restore end-user functionality
  • Lead small work packages from requirements gathering through development, demo, and follow-up in close dialogue with stakeholders
  • Understand platform capabilities and limitations to succeed in the role
Required hard skills:
  • ServiceNow platform development and administration
  • Performance Analytics
  • Integration development and management
  • Incident management in ServiceNow
  • Agile development methodologies
  • Requirements gathering and stakeholder communication
Recommended hard skills:
  • ServiceNow certifications such as CSA, CAD, or CIS
  • Experience working on projects aiming to reduce customizations and use standard platform features more extensively
  • Reporting skills
Soft skills:
  • Agile mindset
  • Continuous improvement orientation
  • Strong communication and stakeholder management
  • Problem-solving skills
  • Ability to link technology to business value
Frameworks:
  • ServiceNow
Natural languages:
  • English (Proficient)
  • Swedish (Working knowledge)
Cultural skills:
  • Ability to work in a security-critical and quality-focused environment
  • Collaborative team player attitude
  • Adaptability to a global business environment
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