Network Technician
Workplace: Helsingborg, Sverige
Expires: August 31, 2025
As a Network Technician at Pingday, you play a crucial role in ensuring that Helsingborg's digital infrastructure is stable, secure, and accessible to over 55,000 connections, ranging from homes and businesses to essential community functions. Join an engaged and close-knit team responsible for operation, maintenance, and monitoring of Pingday's networks and services across northwest Skåne. This varied and responsible role includes field and office work, technical support, troubleshooting, system monitoring, and active participation in improvement projects and on-call duties.
Main requirements:
- Relevant post-secondary education, preferably specializing in network technology
- At least a couple of years of experience installing, configuring, and maintaining network equipment
- Experience in troubleshooting and problem-solving network equipment
- Very good proficiency in Swedish and English, both spoken and written
- Driving license class B
Responsibilities:
- Installation, configuration, and operation of active network equipment
- Technical support and case management as 2nd line support
- Troubleshooting and fault resolution
- Operation and monitoring of network and service management systems, access control, portals, etc.
- Operation and monitoring of firewalls and log servers
- Manage and develop assigned responsibility areas such as systems or platforms
- Participate in on-call duty and service windows
- Actively participate in improvement work and projects
- Staff the Network Operations Center (NOC) when needed for monitoring city networks and services
Required hard skills:
- Network equipment installation and configuration
- Network troubleshooting and fault resolution
- Network and service management systems operation
- Firewall and log server monitoring
Soft skills:
- Structured
- Self-driven
- Flexible
- Problem-solving approach
- Clear communication
- Team collaboration
- Ability to work independently
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Collaboration
- Supportive team spirit
- Knowledge sharing
- Adaptability to various situations
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