Linux Support Engineer
Workplace: Stockholm, Sverige
Expires: August 22, 2025
Join Ericsson AB as a Linux Support Engineer responsible for supporting a Yocto-based Linux distribution used company-wide. The position involves troubleshooting, user support, collaboration with senior engineers, and contributing to continuous improvement in a hybrid work setup.
Main requirements:
- Master’s degree in Computer Science, Computer Engineering, or equivalent experience
- Strong Linux expertise as user and developer
- Experience with Yocto and embedded systems
- Familiarity with issue tracking systems like Bugzilla and Jira
- Understanding of open-source community norms and collaboration
- Strong written and spoken English communication skills
- Solution-oriented mindset with passion for delivering great support
Responsibilities:
- Troubleshoot and resolve technical issues reported by users
- Act as the main point of contact for technical staff using the Yocto-based distribution
- Collaborate with team members to ensure timely and effective issue resolution
- Maintain strong user relationships and keep users supported and informed
- Contribute to continuous improvements based on user feedback
- Provide data and insights to track and improve support performance
- Share relevant improvements with the wider Yocto community
Required hard skills:
- Linux (user and developer level)
- Yocto Project
- Embedded systems
- Issue tracking systems (Bugzilla, Jira)
Recommended hard skills:
- Open-source community collaboration
Soft skills:
- Strong communication skills (written and spoken)
- Solution-oriented mindset
- Passion for support and service
Frameworks:
- Yocto
Operating systems:
- Linux
Natural languages:
- English (Proficient)
Cultural skills:
- Open-source community norms and collaboration
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