IT Technician with Focus on Operations and Network
Workplace: Lerum, Sweden
Expires: June 30, 2025
We are looking for an IT Technician to work in the public sector where you will be a key person in the organization's daily IT operations. This position offers the opportunity to develop and work with technology in a meaningful way, taking responsibility with full support throughout the assignment.
Main requirements:
  • High school education or equivalent plus four years of work experience in similar roles, or
  • Higher education in IT (e.g. university engineer with computer focus) or equivalent plus at least two years of similar work experience.
  • Very good knowledge of computers, peripherals, operating systems, networks, communication, and information security.
  • Basic proficiency in MS Office or equivalent.
  • Knowledge of ticketing systems (e.g., Easit GO or ServiceNow).
  • Ability to communicate fluently both orally and in writing in Swedish and English.
Responsibilities:
  • Ensure the daily operations function properly.
  • Troubleshoot and assess faults and determine best solutions.
  • Act as a local IT technician focusing on maintaining and developing the authority's local network environment and communication between computers within the same building.
  • Provide user support and assistance.
  • Manage data communication, operations, and data security in larger network environments, sometimes globally.
  • Test new products and inform users of updates.
  • Install and configure computers managing network communication such as routers, servers, and workstations.
  • Work on securing IT operations (e.g., installing firewalls).
  • Install and adapt software for the network.
  • Be technically responsible for IT equipment in conference rooms, including video meeting systems.
  • Handle backup management.
  • Administer standard systems such as email and calendar.
  • Administer backup, storage, and application servers.
Required hard skills:
  • IT operations and network management
  • Troubleshooting and fault analysis
  • Data communication and security
  • Configuration of routers, servers, and workstations
  • Backup management
  • Administration of mail, calendar, backup, storage, and application servers
  • Use of ticketing systems like Easit GO or ServiceNow
  • MS Office or equivalent
Soft skills:
  • Responsibility
  • Good communication skills
  • Ability to work independently and in a team
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Working within the public sector environment
  • Adaptability to societal benefit-oriented projects
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