IT Technician with expertise in operations and networks
Workplace: Mariestad, Sweden
Expires: June 30, 2025
An IT technician role involving responsibility for daily IT operations, troubleshooting, local network management, user support, network communication, security, and related tasks within the public sector environment. The position offers professional development, stable working conditions, onboarding, and ongoing support.
Main requirements:
  • Secondary education or equivalent with four years relevant work experience
  • OR higher education in IT (e.g. computer engineering) with at least two years relevant work experience
  • Very good knowledge of computers, peripherals, operating systems, networks, communication, and information security
  • Basic knowledge of MS Office or equivalent
  • Knowledge of case management systems (e.g. Easit GO or ServiceNow)
  • Fluent communication skills in Swedish and English, spoken and written
Responsibilities:
  • Ensure daily IT operations function smoothly
  • Troubleshoot and evaluate faults and determine best solutions
  • Serve as local IT technician focusing on operation and development of the authority's local network environment and communication between computers within the same building
  • Support and assist users
  • Manage data communication, operations, and data security in larger network environments, sometimes globally
  • Test new products and inform users about updates
  • Install and configure computers managing network communication such as routers, servers, and workstations
  • Work on IT operation security (e.g. installing firewalls)
  • Install software and adapt it to the network
  • Technically manage IT equipment in conference rooms, e.g. video meeting systems
  • Handle backup management
  • Administer standard systems like mail and calendar
  • Administer backup, storage, and application servers
Required hard skills:
  • Computer hardware and peripherals expertise
  • Operating systems knowledge
  • Networking and network communication proficiency
  • Information security understanding
  • MS Office or equivalent basics
  • Experience with case management systems like Easit GO or ServiceNow
Recommended hard skills:
  • Experience with backup, storage, and application server administration
  • Video conferencing system management
  • Firewall installation and configuration
Soft skills:
  • Effective communication in Swedish and English
  • Problem-solving and troubleshooting skills
  • Ability to work independently and take responsibility
  • Adaptability and willingness to learn
Operating systems:
  • Windows
  • Linux
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Experience working in or with the public sector
  • Understanding of societal impact roles
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