IT Technician with expertise in operations and network
Workplace: Kungsbacka, Sweden
Expires: June 30, 2025
An IT Technician role in the public sector responsible for daily IT operations, network management, user support, and IT security. The position offers a stable work environment with practical support and opportunities for professional development.
Main requirements:
- High school diploma or equivalent with 4 years relevant work experience, or higher education in IT with at least 2 years relevant work experience
- Excellent knowledge of computers, peripherals, operating systems, networks, communication, and information security
- Basic knowledge of MS Office or equivalent
- Experience with ticketing systems such as Easit GO or ServiceNow
- Fluent communication skills in Swedish and English, spoken and written
Responsibilities:
- Ensure daily IT operations function properly
- Troubleshoot and assess how to best resolve faults
- Serve as local IT technician managing the authority's local network environment and intra-building communication
- Provide user support and assistance
- Manage data communication, operations, and security in larger network environments, sometimes globally
- Test new products and inform users about updates
- Install and configure network devices such as routers, servers, and workstations
- Implement IT security measures such as firewalls
- Install and customize network-related software
- Technical responsibility for IT equipment in conference rooms, e.g., video meeting systems
- Backup management
- Administration of standard systems like email and calendar
- Administer backup, storage, and application servers
Required hard skills:
- Computer hardware and peripherals management
- Operating systems knowledge
- Network administration
- IT security practices
- MS Office or equivalent
- Ticketing system experience (e.g., Easit GO, ServiceNow)
Soft skills:
- Responsibility
- Good communication in Swedish and English
- Ability to work with practical support
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Working in public sector environment
- Understanding societal impact of IT role
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