IT Technician (Service Technician)
Workplace: Kalmar, Sverige
Expires: August 16, 2025
Onitio, a Nordic IT group, offers innovative IT solutions through three business areas and seeks an IT Technician for their service team. The role involves delivering service and support of IT products used in office and retail environments, including installation, software upgrades, and troubleshooting both hardware and software. The position requires technical understanding, flexibility, strong customer focus, and fluency in Swedish and English, along with a driver's license. Onitio values diversity, inclusion, and offers stable employment with development opportunities.
Main requirements:
- Fluent in Swedish and English
- Possession of a driver's license
- Strong technical understanding
- Flexibility and strong customer service focus
Responsibilities:
- Deliver on-site service and support for IT products in office and retail environments
- Install new computers and upgrade software
- Troubleshoot hardware and software issues
- Handle account unlocks and other IT-related tasks on site
Required hard skills:
- Technical knowledge of IT hardware and software
- Ability to perform installations, upgrades, and troubleshooting
Soft skills:
- Customer satisfaction orientation
- Solution-oriented mindset
- Reliability and responsibility in delivering promises
- Team collaboration and supportiveness
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Appreciation of diversity and inclusion
- Commitment to sustainability
- Supportive and celebratory team culture
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