Landskrona city is progressing on many fronts with new coastal residential areas and growing business establishment attracting more people. The city, located in the Öresund region with proximity to beaches, city, nature, and culture, offers an attractive living and working environment. The workplace operates according to the core values BRA: Bemötande (Reception), Resultat (Results), and Ansvar (Responsibility), aiming to create joy and pride in work. The role is within the 1st Line Support team, focusing on user support and troubleshooting IT-related issues through phone, remote control, and on-site visits when needed. The position requires experience or education in IT support, knowledge in Active Directory, Office 365, Windows, and strong service orientation, with additional merits in networking, ITIL, SCCM, and Intune.